Copilot Playbook
The 40-Minute Cowork Session/Cost & Conversation Simulator
Last updated: August 27, 2026
Live Partner Tool · Browser-Based · Offline · No Login · Nothing Saved

Cowork Cost & Conversation Simulator

One question at a time, with the words to say next to every field. Pre-fill what you already know, ask the rest live — the number, the licensing call, the billing comparison and the talk track all arrive together at the end, on one page you can print and leave behind.

Nothing is saved · every figure recalculates as you type

What you are about to do

Two minutes of reading, then seven questions.

This works out what Cowork actually costs a specific customer — usually one you already know, with usage numbers you already have. You answer a handful of short questions, one screen at a time, with the words to say out loud printed beside every field for the ones worth confirming with them directly. At the end you get one page — the figure, the arithmetic behind it, what to sell them, and the talk track for the rest of the meeting.

When a partner reaches for this

Live, in the room
The ninety-second cost story
Stop 5 of the 40-Minute Cowork Session. Seven short questions, most of them a single tap, and a leave-behind printed before the meeting moves on.
Before the call
Model a named account
Pre-fill what you already know from Partner Center and decide which SOW to lead with before you dial — the menu is section 11's ARR ladder.
Every month after
Re-forecast against reality
Load last month's session file, enter what tasks actually cost from Cost Management, and watch the estimate tighten from ±30% to ±15%. The monthly motion is Rung 3 of the ladder.

The path you will walk

How the Cowork Cost Simulator works Three stages. First narrow the company down: total employees, then the people holding a Copilot license, then the people who actually use Cowork. Then price it: how many tasks each of them runs, and what a task costs. That produces the full picture — the number, the licensing recommendation and the talk track. Underneath it all sits your pricing basis, set up front, which every dollar figure follows. 1 · NARROW IT DOWN 2 · PUT A PRICE ON IT 3 · SAY IT OUT LOUD 1 The account Everyone who works there 2 Copilot licenses Who can use Cowork 3 Active in Cowork Who actually does 4 Who & how often Tasks a month, each 5 What a task costs Credits, and effort The full picture One page, printable Everyone the whole company The few who burn credits the only people who cost anything here Two narrowings most calculators skip entirely. tasks × credits per task × effort × your credit rate Volume, then price. Never mixed up. The number What to sell them What to say next Customer copy or internal copy $ Set up your pricing first Microsoft list price, or your own sell rates — every dollar figure above follows the basis you pick.
$
Set up your pricing — Microsoft list, or your own sell rates with your margin and managed service on top. Save it to a file and load it at the start of every future session.
1
The account — how many people work there in total.
2
Copilot licenses — only an assigned Microsoft 365 Copilot license makes Cowork possible at all. Everyone else costs nothing here.
3
Active in Cowork — holding a license is not using one.
4
Who they are, and how often — ten staffing shapes fill this in one click.
5
What a task costs — the credit price of a task, and the effort level that scales all of them.
6
How they buy — pay-as-you-go or a P3 pre-purchase. One tap; the output compares both either way.
7
Governance readiness — five gates that move the licensing recommendation, plus the two hard prerequisites: usage-based billing, and an Azure plan on your CSP channel. Asked on both paths. If you have not got to it, one tap records that as unasked rather than guessing on the customer's behalf.
The full picture — everything at once, printable, and every answer still editable from that page.

What you walk out with

  • A line to read out loud, ready to copy
  • A monthly cost range, with its arithmetic on show
  • The seat-versus-meter split, annual and three-year
  • What happens if they use it more than you assumed
  • Pay-as-you-go against a P3 pre-purchase
  • A licensing recommendation that explains its reasoning
  • Readiness flags and the prerequisites still open
  • The talk track, and the next rung to sell
  • Every modeled assumption, labeled as modeled
  • A customer leave-behind or an internal working copy

Two things to know before you start

🔒
Nothing you type is stored anywhereNot on a server, not in this browser. Close the tab and it is gone. Keep a copy by downloading a session file — and download your rate card separately, because that one has no customer data in it and you will want it every time.
🔢
Every number shows its workMicrosoft-published prices are cited. Anything modeled or editorial is labeled as modeled, and listed again at the end, so you never repeat one to a customer as though Microsoft published it.
$

Your pricing — set this once, before the call

Every license figure in this tool runs on the basis you pick here. Pick wrong and you will show a customer a number they are never going to pay.
1

The account

The denominator for everything else. We narrow it twice on the next two screens.
🗣
Ask out loud: “How many people work there in total — everyone, not just the ones who'd use AI?” A round number is fine.
2

Who actually holds a Copilot license

The step every other Cowork calculator skips.
This is the whole ballgame

Only someone with an assigned Microsoft 365 Copilot license can use Cowork at all. Everyone else in the company is out of scope for this number — they cost nothing here and they generate nothing. So the question is never “how many employees.” It is “how many licenses.”

Microsoft Learn — Get started with Copilot Cowork, Prerequisites: “An active Microsoft 365 Copilot license assigned to your account.” The SKUs and what each one includes are in section 6, the Licensing Snapshot.

🗣
Ask out loud: “Of those people, how many have a Copilot license today?” If the answer is “none yet,” ask the follow-up: “If we started with one team, which team, and how many people is that?”
3

Who actually turns it on

Having the license isn't using it. Only active users burn credits.
🗣
Ask out loud: “Realistically, in the first ninety days — is this the whole group, or a first team?” Whatever they say is your active number.
4

Who they are — and how often they'd use it

Two things on this screen: which kinds of people would use Cowork, and how many tasks each of them runs in a month. What a task costs comes next.
🗣
Ask out loud: “Of the people who'd really use it — roughly how many are desk-and-document people, how many are in front of customers, how many are technical, and how many are managers?” Round numbers. “Ten, eight, four, four” is a perfectly good answer.
🎭 What's a “persona,” exactly?

Not a job title — just a rough bucket for how someone spends most of their day.

Corporate Knowledge WorkerDay-to-day office work — email, documents, decks, meetings.
Customer-FacingSales, support, account management.
TechnicalIT, developers, data and analytics roles.
Manager / Senior LeaderOversight and reporting more than hands-on execution.
⚙ What makes a task “light,” “medium,” or “heavy”?

Think in terms of how long the task would take a person, not how it feels to type the prompt.

LIGHT · under ~10 min
“Summarize this document,” draft a short email, pull one answer from SharePoint.
MEDIUM · ~30–60 min
Research and draft a report, reconcile a spreadsheet, build a first-pass deck.
HEAVY · multi-hour
A genuinely multi-step, multi-tool project. The kind of thing you'd block an afternoon for.
Which of these is closest?
These describe the licensed, active population — not the whole company. In most of them the field, floor, store or ward sits on a frontline SKU and never reaches this table.
5

What a task costs — and how hard Cowork works

Step 4 counted the tasks. This screen puts a credit price on each one, and sets the effort level that scales all of them at once.
🗣
Ask out loud: “When you picture someone actually using this — is it mostly quick jobs, or the big multi-hour ones?” You are calibrating, not auditing. And if anyone there has already run a real task, ask them to type /cost and read you the number — that beats every default on this screen.
🎯 Don't guess. Measure.

If the customer — or you, running Cowork internally — already has tasks running, open a task in Cowork chat and type /cost. Enter what three real tasks actually cost and this estimate stops being a model.

Two things to know: /cost shows only what a task has already used — Microsoft doesn't support checking before you run — and it is an in-product approximation, not the billing record. Microsoft Learn — Check credit usage with /cost.

6

How they'll buy the credits

The billing model doesn't change consumption — it changes the unit price.
🗣
Ask out loud: “Would you rather pay for this monthly as you use it, or pre-buy a block up front for a discount?” For a first year the honest answer is almost always start metered — they have no baseline yet, and P3 purchases are final.
7

Governance readiness

Every answer here moves the licensing recommendation. Nothing is decorative.
🗣
Ask out loud: “Has IT already turned on anything like sensitivity labels or data-loss protection for AI tools?” You're not auditing anything on the spot — you just want to know what to check first. The Azure and CSP billing gate at the bottom of this screen is walked through step by step in the Azure Billing Setup guide.
Read this out loud

The narrowing — click any step to see its math
The number
What if they use it more
PayGo vs pre-purchase
Licensing recommendation
Readiness & flags
The next step
The talk track
What you told me — change any answer
Everything we assumed