Copilot Playbook
Copilot Playbook/The Cowork Suite/Copilot Credit Planner
Last updated: October 11, 2026 · Rate card 2026-10-11
Live Partner Tool · Cowork + Copilot Studio · Browser-Based · Nothing Saved

Copilot Credit Planner

A TD SYNNEX partner planner built on Microsoft’s published rates. Size Cowork and Copilot Studio agents together in one credit pool, find the cheapest way to buy it, set the guardrails, and know what to say next.

Rates checked 2026-10-11. Re-check after Ignite (November 17–20, 2026).

Start here: what kind of plan is this?

This planner prices Copilot Credits the way Microsoft bills them. Cowork and Copilot Studio agents draw from one pool of credits in the customer’s tenant, so the planner sizes them together, finds the cheapest way to buy the pool, and writes the settings that keep it from running out. Every number links to Microsoft’s published rate, and every field you do not have in the room keeps a sensible default. Pick the plan type that matches the conversation you are having; you can change it at any time without losing anything you have entered.

  1. Size itAnswer the Cowork questions, or describe each agent: who uses it, how often, and what it does.
  2. Pool and buyThe planner adds everything into one monthly pool and tests every way to buy it: capacity packs, a pre-purchase plan and pay-as-you-go.
  3. Leave behindPrint the one-page customer report and the guardrail settings sheet, copy the quote text for your provider, and save the session file.
Plan type 1

Cowork only

For sizing Copilot Cowork for a customer who has, or is buying, Microsoft 365 Copilot. Use it when agents are not on the table yet.

About 10 minutes

Bring with you
  • The employee count
  • Copilot licenses by SKU: Business, enterprise, E7
  • A rough share of users who will use Cowork actively
  • Your CSP motion: indirect reseller, direct-bill, or outside CSP
  • Your sell prices, if you quote your own
You’ll walk out with
  • Monthly credits and dollars, with the arithmetic on show
  • Pay-as-you-go against a pre-purchase plan
  • A licensing recommendation and the per-user limit to set
  • A customer leave-behind and your internal working copy
  • The talk track and the next rung to sell
Plan type 2

Copilot Studio agents only

For pricing one or more custom agents: a website FAQ, an HR or IT helpdesk, invoice intake, Business Central agents. Use it when Cowork is not part of this conversation.

About 5 minutes an agent; one click loads the three SMB examples

Bring with you
  • Each agent’s job, in a sentence
  • Who uses it: staff with or without Copilot licenses, or customers and the public
  • Rough conversations or runs a month
  • The channel: Teams, a website, WhatsApp or SMS
  • Whether Business Central is in use
You’ll walk out with
  • Monthly credits and dollars per agent, and what licenses already cover
  • The cheapest way to buy it
  • The guardrail settings sheet: limits, environments, alerts
  • A one-page customer report and your partner working copy
  • Quote text for your provider, the talk track and objection answers
Plan type 3

Full plan: Cowork + agents

For a customer running Cowork and agents together. Both draw from one pool of credits, so one purchase covers both, and the guardrails decide who runs out first.

About 15 to 20 minutes

Bring with you
  • Everything on the Cowork list
  • Everything on the agents list
  • The month the plan starts
You’ll walk out with
  • One pooled monthly figure across Cowork and every agent
  • The combined purchase plan, and where the money runs out, day by day
  • The guardrail settings sheet
  • The combined customer report and your partner working copy
  • Quote text for your provider and the talk track

Changing the plan type only changes what is shown: Cowork answers and agents stay in memory and come back when you switch. Keys: 0 returns here; 1, 2 and 3 open the tabs this plan type shows; C toggles customer view.

Customer view — partner detail hidden in both tabs